Help & Support
Find help with sign-in, academic records and everyday use of Nexus.
Start here
For old or missing records, check the update time and the result of Refresh. If a connection has expired, reconnect the portal when prompted. For a session-limit error, check active sessions on the official portal.
Our refresh and sign-in guide explains these steps. Nexus cannot change official attendance or marks; report incorrect official records to your faculty or university office.
Contact Nexus
Use the account support form below to report a bug, suggest a feature or share feedback. Include the page, what you expected and what happened. Replies appear in your message history after signing in.
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